Reviews

At Pinnacle Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 216 Reviews

Mike V
08/09/2025
08/09/2025
Sal is the best. My AC was underperforming and Sal was able to diagnose the problem. He spent time checking the system thoroughly and explained everything to me before discussing the solution. Very professional. Other HVAC companies, especially the one's that heavily advertise on TV, would have wanted to replace the condensing unit and would have not solved the problem. Sal replaced the liquid line filter drier and thermostatic expansion valve. He used nitrogen gas to clear the system and recharged with R 410A. System is working perfectly.
Sal cares about what he does and his knowledge of HVAC systems is remarkable. Sal is honest and very fair with pricing.
I would recommend Pinnacle HVAC, LLC for all your HVAC needs. Honesty, Integrity, Fairness, Excellence.
Sal will be my guy going forward as well as all my family.
Thank you Sal.

Earl Bonovich
07/31/2025
07/31/2025
Honestly, could not have asked for a better.
Straight shooter, easy to talk to, super knowledgeable...
Wasn't there to get every last penny out of our urgent need. Provided all the possible options, and just talked straight talk the entire time.
Did EXACTLY what was promised, and went a little extra.
Was just as concerned about my property and home, as if it was his own.
Our was a simple hot water situation, I can only imagine how beneficial they would be if it was something much more complex.
Stop your search, call them to get them over to estimate what you need done... you won't regret it.

Matt Bach
06/24/2025
06/24/2025
Pinnacle has been a life savor of ours the past couple years. Always extremely quick service, friendly, professional and well priced. A week ago we were getting water in our basement from a clogged condensation line as a major heat wave was upon us, but they still squeezed us in to a busy schedule. Today, temps are nearly 100 degrees and our unit went down because of a bad capacitor. Despite a late night call, they made a special trip out to get us running within an hour same day. Can’t say enough good things. We pay for a homeowners warranty, but when it comes to the ac and heat, Pinnacle is usually the better answer for us. We will continue to use Pinnacle and will continue to recommend. Five stars!

Louis Custer
09/21/2024
Located in Harrisburg
09/21/2024
Located in Harrisburg
COLLIN was just awesome have me a great price on replacing my whole HVAC system did a awesome job installing clean up haul everything away never new the they was here very professional all the way around yes I would highly recommend the to anyone and don't very often do that
Service: New System Installation

B G
05/21/2024
05/21/2024
Sal came to my house for air conditioner maintenance as I had noticed some performance lags and wanted a tune-up before summer. He was friendly, thorough, and informative, and the price for a cleaning and Freon charge was very reasonable. Will be calling him in the future for our HVAC needs!

Mike C.
03/01/2024
03/01/2024
Sal is excellent. Last year I needed a new HVAC specialist after a local company was bought out leading to really poor service. Sal came out, explained everything, and provided great service at a reasonable price. Recently one of my units also stopped working during a very cold day. I texted Sal and he was there by noon and had the issue fixed by end of day. He is fair, honest, and does great work. Would definitely recommend.

A. W.
02/16/2024
02/16/2024
I highly recommend Pinnacle HVAC! I had Sal come to check out my old 25-year-old furnace when it stopped working a few months ago and it's been working like new ever since. He was very thorough with troubleshooting what the issue was (knowing that I didn't want to replace the entire unit if I didn't have to) and made it a priority to get it up and running ASAP so I wouldn't be left without heat for long. Honest and friendly as well so it made the whole process so much easier and less stressful.

Sanjiv Amin
02/16/2024
02/16/2024
I had a great experience with Sal and his team. We had a furnace and two air conditioners replaced. Sal was very professional, friendly, responsive and helpful throughout the whole process. Overall a great experience. I highly recommend Pinnacle Heating and Cooling for all your HVAC needs!

Ken P
02/15/2024
Located in Lockport
02/15/2024
Located in Lockport
I called Pinnacle HVAC because our heat went out in the house. Sal was very responsive and came out the next day. He walked me through the problems and then jumped through hoops to get the necessary parts quickly. Heat was up and running in no time! Sal is very knowledgeable and most of all an honest guy. Highly recommend Sal and Pinnacle!!
Service: System Repair

Dave Palmer
02/15/2024
02/15/2024
Sal is the best in the business, that's all I have to say. The guy knows his stuff and has never steered me wrong nor has he taken advantage of my lack of knowledge around HVAC equipment. He comes in and always fixes what's wrong and is also very communicative about any expenses (parts) and/or options the homeowner has. If you have any HVAC issues, call Pinnacle!

Ernie Dee (ECerus)
02/15/2024
02/15/2024
I've had several furnace repairs done by Sal at Pinnacle at two different locations with the latest in January during the worst freeze we had so far and everything was textbook perfect. Someone who listens and then diagnoses my furnace issues and handles that as though it was his furnace is very hard to duplicate. Too bad there's not more the five stars here! He'll be my AC guy also. Thanks for the great follow through.

Phillip Darwell
02/15/2024
02/15/2024
Pinnacle HVAC is a great company to choose for your service. I always enjoy working with people in life who put camaraderie before the actual service/help. I was a first-time homeowner and have been using Sal since we moved into Homer Glen around 2018. He is very personable and basically taught me everything I needed to know on how to maintain my HVAC systems; along with the best methods to get the most mileage out of them. He came out for a capacitor pop that took out on my A/C back in 2019, furnace tuning in 2021, to the most recent furnace motor rebuild last year. All issues resolved in one service and are still running today. Good Guy, Good Company.

Jim
02/15/2024
Located in Homer Glen
02/15/2024
Located in Homer Glen
Had Sal out for the second time. First was over summer when we were having issues with our central air unit. Sal diagnosed the problem and explained to me along the way what was happening. Recently had Sal come out when had issues with furnace not blowing warm air. Sal diagnosed the problem and suggested a new unit. Sal explained the benefits of upgrading to a high efficiency unit. Went with Sals suggestion and could not be happier. I cant recommend Sal enough. If your having heating/cooling issues call Pinnacle!!
Service: New System Installation
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